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Low Cost Areas

zuchov1
Hooked
Posts: 9
Registered: ‎18-05-2012

Low Cost Areas

My exchange is currently categorised as a Market 2 exchange where I pay £17.99 per month. But this is a low cost area with a monthly price of £11.49 as seen in your support pages. So is there any chance of lowering my monthly bill to the correct level.
3 REPLIES 3
HairyMcbiker
All Star
Posts: 6,792
Thanks: 266
Fixes: 21
Registered: ‎16-02-2009

Re: Low Cost Areas

Normally you need to raise a ticket.
Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: Low Cost Areas

Done, the lower cost will apply from your next billing date.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
zuchov1
Hooked
Posts: 9
Registered: ‎18-05-2012

Re: Low Cost Areas

Thanks Smiley