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Low Cost Areas

Hooked
Posts: 9
Registered: ‎18-05-2012

Low Cost Areas

My exchange is currently categorised as a Market 2 exchange where I pay £17.99 per month. But this is a low cost area with a monthly price of £11.49 as seen in your support pages. So is there any chance of lowering my monthly bill to the correct level.
3 REPLIES 3
Highlighted
Community Veteran
Posts: 6,773
Thanks: 259
Fixes: 21
Registered: ‎16-02-2009

Re: Low Cost Areas

Normally you need to raise a ticket.
Highlighted
Legend
Posts: 17,723
Thanks: 598
Fixes: 168
Registered: ‎05-04-2007

Re: Low Cost Areas

Done, the lower cost will apply from your next billing date.
If this post resolved your issue please click the 'This fixed my problem' button

Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Highlighted
Hooked
Posts: 9
Registered: ‎18-05-2012

Re: Low Cost Areas

Thanks Smiley