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Lots of home phone call credit threshold emails....why?

julesrf
Interested
Posts: 1
Registered: ‎02-04-2020

Lots of home phone call credit threshold emails....why?

I have received 4 emails since late last night stating that we are close to our home phone call credit threshold. Each one giving a completely different amount.

01/04 11.26pm -  Credit threshold: £55.00 •Credit used: £38.89 •Credit remaining: £16.11 

02/04 12.25am - Credit threshold: £55.00 •Credit used: £28.25 •Credit remaining: £26.75

02/04 12.28am - Credit threshold: £55.00   Credit used: £47.15  Credit remaining: £7.85

02/04 12.53am - Credit threshold: £55.00 •Credit used: £50.34 •Credit remaining: £4.66

I have logged into my account this afternoon and according to that we haven't used any credit on home phone calls (which i also find odd)?  So I am completely bewildered as to what is going on? Might these be scam emails?  Can anyone help?