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Loging in and out - Is this how it is meant to work?

SoFarSoGood
Aspiring Pro
Posts: 129
Thanks: 6
Fixes: 5
Registered: ‎30-03-2013

Loging in and out - Is this how it is meant to work?

Hi

If I login to my BB account via the Welcome Back screen and then logout, the screen goes back to the Welcome Back screen (as expected).

 

However, if I bypass the Welcome Back screen login and click on Broadband, phone & TV under My Account, I am taken back in to my account Home screen without needing to re-enter my Username or Password.

Is this how it is meant to work?



I can stop this happening by closing my Browse (FF) and re- opening.

Note: My Browser is set up to delete all cookies on exit.

 

Thanks for your help.

 

Regards

5 REPLIES 5
daveplus
Pro
Posts: 569
Thanks: 123
Fixes: 8
Registered: ‎25-08-2010

Re: Loging in and out - Is this how it is meant to work?

I doubt it very much. Logout means logout everywhere else in the universe.

PS it does the same for me

SoFarSoGood
Aspiring Pro
Posts: 129
Thanks: 6
Fixes: 5
Registered: ‎30-03-2013

Re: Loging in and out - Is this how it is meant to work?

Hi daveplus

I agree.

If it does the same for you then Plusnet need to check this out ASAP and confirm it is not a security issue.

Thanks for your reply.

 

Jonpe
Hero
Posts: 3,472
Thanks: 1,391
Fixes: 9
Registered: ‎05-09-2016

Re: Loging in and out - Is this how it is meant to work?


@daveplus wrote:

Logout means logout everywhere else in the universe.


Like Brexit once meant Brexit, now we're not so sure. Laugh

JonoH
Community Gaffer
Community Gaffer
Posts: 3,549
Thanks: 5,971
Fixes: 116
Registered: ‎29-09-2011

Re: Loging in and out - Is this how it is meant to work?

Hi, sorry for the inconvenience. We're aware of the issue and currently have a fix in testing. If all goes well that should be live by the end of next week.

 Jono H
 Plusnet Community Manager
SoFarSoGood
Aspiring Pro
Posts: 129
Thanks: 6
Fixes: 5
Registered: ‎30-03-2013

Re: Loging in and out - Is this how it is meant to work?

Hi JonoH

Thank you for the update.