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Logging in problems

Lisanothappy
Hooked
Posts: 5
Thanks: 1
Registered: ‎29-01-2017

Logging in problems

Hey.
Can anyone help im trying to log into my member center and its saying password wrong. So ive changed it and its saying its still wrong so ive changes it again. Does anyone know what could be up? Many thanks
2 REPLIES 2
Strat
Moderator
Moderator
Posts: 30,416
Thanks: 3,372
Fixes: 506
Registered: ‎14-04-2007

Re: Logging in problems

Moderator Note by Dick (Strat)

Topic moved to a more appropriate board.

Customer and Forum Moderator. Windows 10 Firefox 88.0.1 (64-bit)

Chris
Legend
Posts: 17,724
Thanks: 598
Fixes: 168
Registered: ‎05-04-2007

Re: Logging in problems

Are you entering the correct username? It should simply be the username you chose at signup, it won't be an email address.

Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.