Link to reward card not received

[#1]

My broadband was activated on 28 Nov, but I've not received any communications on reward card.  

[#2]

I'm having the same issue too! I got my broadband activated on the 26th of November and I sighed up through Uswitch which said I would get a £150 (or £140 I don't remember) reward card within 2 weeks of activation but I've still received nothing almost a month later. 

[#3]

Welcome to the Community, @mt17zgd and @LordMilky 👋

Normally you'll receive a claim email within 10 working days of your service going live. 

Plusnet Reward Card - Frequently Asked Questions | Help | Plusnet

Have you both had a chance to check your spam / junk folders to see if it has ended up in there?

If that's all good, please let me know, and we can look into getting this investigated for you.

Peter

[#4]

Peter_JW I have checked my spam and I have nothing. Any help would be greatly welcomed! Thank you

[#5]

Thanks @LordMilky.

I've sent you over a private message so we can take some more details on this 😊

Peter

[#6]

No. I haven't received a claim email altering checking my junk folder.