Line rental paid but still charged line rental

[#1]

Hi

I paid my line rental saver on my account on the 11/11/19

but on my new bill for 11/12/19 im being charged full price of £26.99

can you please rectify this error please

[#2]

Hi @andrewpurkis201, thanks for getting in touch.

I've taken a look into the account for you, as my response contains account specific information I've created a support ticket on the account for you. This can be viewed here

Regards