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Line rental charge

sueleivers
Newbie
Posts: 1
Registered: ‎02-03-2014

Line rental charge

Hi
Since I changed over to PlusNet from 24Talk, I was told I would carry on paying the same line rental of £13.50, however all my bills are stating £14.50, can anyone explain why please.
1 REPLY 1
LinnPlusnet
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,686
Registered: ‎03-02-2014

Re: Line rental charge

Hi sueleivers,
I've had a look into this for you and can only apologise that our system hasn't updated this for you. I have created Ticket: 82172020 for you detailing how we have rectified this for you. I'm really sorry for any inconvenience caused by this.