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24-04-2020 9:43 AM
Hi Some clarification please. I received question 201013408 inviting me to renew my Line Rental Saver. This I am happy to do but when I go to the website I am told this has already been done!! - don't want to pay twice!!
Best wishes
David
24-04-2020 10:38 AM
@davidsanderson
I have seen similar posts here recently. Looks like another bug in the billing system. Hopefully a Plusnet staffer will be along to sort things out.
24-04-2020 6:11 PM
Good evening, I have redeemed your line rental saver, this will show on your account shortly.
If you have any questions please do not hesitate to contact us further.
Jo
