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Line Rental in Advance

JHS
Newbie
Posts: 2
Registered: 16-06-2015

Line Rental in Advance

I want to change to paying line rental in advance to get the price reduction.  However, I cannot find anything online which enables me to do this.  Needless to say, the online chat is not available.  How do I arrange this?

3 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 4,309
Thanks: 937
Fixes: 184
Registered: 25-03-2015

Re: Line Rental in Advance

Welcome to the community forums @JHS

 

You should be able to add Line Rental Saver to your account here: http://plus.net/rentalsaver (Login required)

I hope this helps.

If this post resolved your issue please click the 'This fixed my problem' button
 Harry Beesley
 Plusnet Help Team
JHS
Newbie
Posts: 2
Registered: 16-06-2015

Re: Line Rental in Advance

OK, I have tried this but it tells me that Line Rental Saver is not available with my current call plan.  I am sure that this was mentioned when I took it out, so why is it not now available to me?

Plusnet Help Team
Plusnet Help Team
Posts: 535
Thanks: 56
Fixes: 19
Registered: 02-03-2015

Re: Line Rental in Advance

That is rather strange @JHS it should just take you to the payment screen as all our call packages are compatible for Line Rental Saver. If this is the case I would suggest contacting our customer options team on 0800 013 2632 and then select option 1 then option 2 and they will be able to add this on for you and read through the terms & conditions of the Line Rental Saver as well.

If this post resolved your issue please click the 'This fixed my problem' button
 Ben Babinski
 Plusnet Help Team