Line Rental Saver

[#1]

Hi, My LRS expires in a months time, I intend to renew it, but due to a computer crash I may have lost my renewal reminder. I believe that it is possible to pay by direct debit, but when I went to renew it it only offered me payment by credit card.
Is it possible to have another renewal reminder sent?
Can you pay by credit card?
Or is that belief another senior moment?
Thanks

[#2]

If you've been sent an email it has probably been logged as a "Question" on your account.
Have a look at https://portal.plus.net/wizard/?p=search (you'll need to log in).
If you can't see it, have a look at closed questions from the drop down menu.

[#3]

In case it helps you find it the reference number for the email is SN216573371