Line Rental Saver renewal

[#1]

Hi there, left it a bit late but our Line Rental Saver ends 1st July so followed the link in the renewal email and i'm getting the following message ...

You can't add Line Rental Saver for the moment. Unfortunately Customer Centre Members will not be able to do this for you either. Our system may be updating. Please try again later.

Have tried a few times today and get the same message, panicking a bit now as we only have the weekend to renew?

Please help! 

[#2]

Hi there.

I'm sorry to see you're not able to renew line rental saver.

I can see this is due to your fibre upgrade going through on the 1st July. Unfortunately due to the way our system works while there's a pending change like this, we can't renew line rental saver. 

I'd recommend checking back on the 2nd July, I've added more information on a ticket over Here which I hope helps.

[#3]

Moderators Note

This topic has been moved from Home Phone to My Account / Billing

[#4]

Thank you for the quick response, appreciate the information you've given on the ticket, i'll try again on Tuesday.

Thanks again 

[#5]

No problem