Line Rental Saver problem

[#1]

unable to renew Line Rental Saver. please help

message on line rental saver page

You're already signed up for Line Rental Saver.
This will start from your next billing date.

I have Not received renewal email.

I am paying monthly line rental.

[#2]

Hello @fistsbs I am sorry to hear about the issues you are having with renewing your line rental saver.

I have responded to your query via a ticket, you can view this by Clicking Here

Should you require any further assistance, please feel free to get back in touch with us.

Kind regards.

[#3]

thank you for your help, but still can not renewal line saver

[#4 · Accepted solution]

Hello @fistsbs I would advise getting in touch with our Customer Service Team to help you with your renewal, you can call them on 0800 432 0200, the lines are open everyday from 7.30am-10pm.

I will send this screenshot across to the relevant team, as advised we are aware of an issue that impacts a few accounts that have difficulties applying for the Line Rental Saver on our members portal, I do apologise for any inconvenience caused by this.

Kind regards.