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Line Rental Saver not Applied.

Moderator
Moderator
Posts: 26,429
Thanks: 1,457
Fixes: 83
Registered: 14-04-2007

Line Rental Saver not Applied.

Looks like accounts haven't taken my Line Rental Saver payment.
I have a closed ticket on my account mentioning this and received a missed call from PN but looking at the CSC stats  I decided to call another time.
Ticket number 49723772

Customer and Forum Moderator.

To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
4 REPLIES
Moderator
Moderator
Posts: 26,429
Thanks: 1,457
Fixes: 83
Registered: 14-04-2007

Re: Line Rental Saver not Applied.

Nudging the DC Team Undecided
Just wondering if it's worth giving CSC a call or will it be sorted this month or next billing date....or have I missed the boat completely Sad

Customer and Forum Moderator.

To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: 18-07-2007

Re: Line Rental Saver not Applied.

Just looking at this now Strat, I'll have an update for you soon.
bumping? tut tut.
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: 18-07-2007

Re: Line Rental Saver not Applied.

Right - it's part of a problem that's been identified, there's a cleanup planned but it's not ready to roll. I'll keep you posted, reference is 69446 if you need to ask anyone else about it Smiley
EDIT: I should say we'll be sorting out any incorrect payments if any occur.
Moderator
Moderator
Posts: 26,429
Thanks: 1,457
Fixes: 83
Registered: 14-04-2007

Re: Line Rental Saver not Applied.

Many thanks Matt Smiley

Customer and Forum Moderator.

To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine