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Line Rental Saver not Applied.

Moderator
Moderator
Posts: 27,341
Thanks: 1,893
Fixes: 174
Registered: ‎14-04-2007

Line Rental Saver not Applied.

Looks like accounts haven't taken my Line Rental Saver payment.
I have a closed ticket on my account mentioning this and received a missed call from PN but looking at the CSC stats  I decided to call another time.
Ticket number 49723772

Customer and Forum Moderator. Windows 10 Firefox 64.0 (64-bit)

4 REPLIES
Moderator
Moderator
Posts: 27,341
Thanks: 1,893
Fixes: 174
Registered: ‎14-04-2007

Re: Line Rental Saver not Applied.

Nudging the DC Team Undecided
Just wondering if it's worth giving CSC a call or will it be sorted this month or next billing date....or have I missed the boat completely Sad

Customer and Forum Moderator. Windows 10 Firefox 64.0 (64-bit)

Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: Line Rental Saver not Applied.

Just looking at this now Strat, I'll have an update for you soon.
bumping? tut tut.
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: Line Rental Saver not Applied.

Right - it's part of a problem that's been identified, there's a cleanup planned but it's not ready to roll. I'll keep you posted, reference is 69446 if you need to ask anyone else about it Smiley
EDIT: I should say we'll be sorting out any incorrect payments if any occur.
Moderator
Moderator
Posts: 27,341
Thanks: 1,893
Fixes: 174
Registered: ‎14-04-2007

Re: Line Rental Saver not Applied.

Many thanks Matt Smiley

Customer and Forum Moderator. Windows 10 Firefox 64.0 (64-bit)