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Line Rental Saver not Applied.

Strat
Community Veteran
Posts: 31,320
Thanks: 1,609
Fixes: 565
Registered: ‎14-04-2007

Line Rental Saver not Applied.

Looks like accounts haven't taken my Line Rental Saver payment.
I have a closed ticket on my account mentioning this and received a missed call from PN but looking at the CSC stats  I decided to call another time.
Ticket number 49723772
Windows 10 Firefox 109.0 (64-bit)
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
4 REPLIES 4
Strat
Community Veteran
Posts: 31,320
Thanks: 1,609
Fixes: 565
Registered: ‎14-04-2007

Re: Line Rental Saver not Applied.

Nudging the DC Team Undecided
Just wondering if it's worth giving CSC a call or will it be sorted this month or next billing date....or have I missed the boat completely Sad
Windows 10 Firefox 109.0 (64-bit)
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
orbrey
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: Line Rental Saver not Applied.

Just looking at this now Strat, I'll have an update for you soon.
bumping? tut tut.
orbrey
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: Line Rental Saver not Applied.

Right - it's part of a problem that's been identified, there's a cleanup planned but it's not ready to roll. I'll keep you posted, reference is 69446 if you need to ask anyone else about it Smiley
EDIT: I should say we'll be sorting out any incorrect payments if any occur.
Strat
Community Veteran
Posts: 31,320
Thanks: 1,609
Fixes: 565
Registered: ‎14-04-2007

Re: Line Rental Saver not Applied.

Many thanks Matt Smiley
Windows 10 Firefox 109.0 (64-bit)
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine