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Line Rental Saver - You've diddled me out of a month's line rental!

Anotherone
Champion
Posts: 19,107
Thanks: 457
Fixes: 21
Registered: ‎31-08-2007

Re: Line Rental Saver - You've diddled me out of a month's line rental!

Hmm, we'll have to get Plusnet's attention.
SludgeIsland
Rising Star
Posts: 60
Thanks: 14
Registered: ‎06-10-2010

Re: Line Rental Saver - You've diddled me out of a month's line rental!

Thanks, Anotherone.  At least someone's TalkTalk-ing to me!
Grin
Anotherone
Champion
Posts: 19,107
Thanks: 457
Fixes: 21
Registered: ‎31-08-2007

Re: Line Rental Saver - You've diddled me out of a month's line rental!

Whilst you are waiting for a response (they do seem rather inundated atm) let me assure you, you will get your incorrectly charged rental back eventually.
plusnettony
Plusnet Staff
Plusnet Staff
Posts: 2,188
Thanks: 48
Fixes: 18
Registered: ‎24-07-2014

Re: Line Rental Saver - You've diddled me out of a month's line rental!

Apologies for the delays, I'm looking into this now.
Tony
If this post resolved your issue please click the 'This fixed my problem' button
 Tony T
 Plusnet Help Team
MattyC
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 3,201
Fixes: 46
Registered: ‎10-04-2014

Re: Line Rental Saver - You've diddled me out of a month's line rental!

Hi SludgeIsland,
Sorry that I've not been around to pick this issue up. I'll respond to your online ticket shortly.
Matty
ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet
SludgeIsland
Rising Star
Posts: 60
Thanks: 14
Registered: ‎06-10-2010

Re: Line Rental Saver - You've diddled me out of a month's line rental!

Thanks Matty, Tony (and Anotherone).
I knew I could rely on Plusnet to sort this out.......eventually.  I will renew my LRS shortly.  Hopefully you won't hear from me for at least another year!   
(Matty, you'll be pleased to know that Katie is very pleased  with her landline and broadband.  Trouble is, now we can't get her off the phone!  At least it all worked out well in the end.).
Merry Christmas.
MattyC
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 3,201
Fixes: 46
Registered: ‎10-04-2014

Re: Line Rental Saver - You've diddled me out of a month's line rental!

Bet Katie is looking forward to the school holidays ay?  Grin
Glad to hear it's fully sorted. Sorry it took as long as it did.
ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet