Line Rental Saver Paid Early Last Year, £197.88,
FIXED- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Account/Billing
- :
- Line Rental Saver Paid Early Last Year, £197.88,
01-12-2020 10:03 PM - edited 01-12-2020 10:14 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Received my Online bill for Plusnet Home Phone & Fibre Extra today 1/12/2020- 31/12/2020
The Invoice is showing line rental charge of £19.99!
26/11/2019, I Paid the Line Rental saver Early as there was an incentive, amount paid £197.88
My agreement ends on 31/12/2020 and certainly not 30/11/2020
You have made a mistake for this month as there is no charge until my agreement ends.
Please Remove this charge of £19.99 before my direct debit is taken on 08/12/2020.
Please contact me to confirm this will be done
Thanks
Fixed! Go to the fix.
02-12-2020 8:29 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
ALL sorted this morning by the Helpful Plusnet staff in the billing department
Thanks to Chevon
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Account/Billing
- :
- Line Rental Saver Paid Early Last Year, £197.88,