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Received my Online bill for Plusnet Home Phone & Fibre Extra today 1/12/2020- 31/12/2020
The Invoice is showing line rental charge of £19.99!
26/11/2019, I Paid the Line Rental saver Early as there was an incentive, amount paid £197.88
My agreement ends on 31/12/2020 and certainly not 30/11/2020
You have made a mistake for this month as there is no charge until my agreement ends.
Please Remove this charge of £19.99 before my direct debit is taken on 08/12/2020.
Please contact me to confirm this will be done
Go to the fix.
ALL sorted this morning by the Helpful Plusnet staff in the billing department
Thanks to Chevon