Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Line Rental Saver - Dates
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Account/Billing
- :
- Re: Line Rental Saver - Dates
Line Rental Saver - Dates
16-02-2014 8:43 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I signed up for Plusnet Broadband & Phone on 28th Jan and opted for Line Rental Saver. My broadband went live on13th Feb and my phone line is due to go live on 27 Feb. Could a Plusnet staff member give me the exact dates when my Line Rental Saver started and when it will end?
Thanks
Thanks
Message 1 of 6
(1,016 Views)
5 REPLIES 5
Re: Line Rental Saver - Dates
16-02-2014 1:57 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
You can check here http://www.plus.net/rentalsaver
Windows 10 Firefox 109.0 (64-bit)
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Message 2 of 6
(369 Views)
Re: Line Rental Saver - Dates
16-02-2014 2:25 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thanks, But that link does not work for me as my phone line has not been transferred yet.
Message 3 of 6
(369 Views)
Re: Line Rental Saver - Dates
16-02-2014 5:20 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
What should happen is that your first broadband or phone service date, in your case the broadband activation date 13th Feb, becomes the common billing date for both broadband and phone. Since your phone service doesn't start until 27th Feb that means your first (equivalent) billing period for Line Rental Saver will be a part month. Since you've paid up front for a full month Plusnet will refund the pro rata amount for when they were not providing the service.
So in effect your first year with Line Rental Saver will actually run for approximately 11½ months with the annual charge adjusted accordingly.
So in effect your first year with Line Rental Saver will actually run for approximately 11½ months with the annual charge adjusted accordingly.
David
Message 4 of 6
(369 Views)
Re: Line Rental Saver - Dates
17-02-2014 12:10 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Still waiting for a definitive reply by Plusnet staff
Message 5 of 6
(369 Views)
Re: Line Rental Saver - Dates
17-02-2014 5:26 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi,
I have now replied to ticket 81419067 on your account. Hope this clears things up for you.
I have now replied to ticket 81419067 on your account. Hope this clears things up for you.
Message 6 of 6
(369 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Account/Billing
- :
- Re: Line Rental Saver - Dates