Line Rental Saver Charged Twice
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Account/Billing
- :
- Re: Line Rental Saver Charged Twice
Line Rental Saver Charged Twice
11-09-2018 10:36 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
When I initially subscribed to PlusNet on 23 August I paid for Line Rental Saver; I have now received my first bill which includes a charge for Line Rental Saver but does not include the payment already made, so this will be taken again by direct debit. I notice that others have a similar problem so I hope that PlusNet sort out all of these errors promptly.
Re: Line Rental Saver Charged Twice
11-09-2018 5:08 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hello @DB22
I am really sorry to hear you have been charged twice for you Line Rental Saver. I have had a look into your account and responded to your query with a detailed email, you can also view this on your members portal by Clicking Here
Please let me know if there is anything else I can help you with.
Re: Line Rental Saver Charged Twice
11-09-2018 5:13 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I am happy with the resolution.
Thank you.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Account/Billing
- :
- Re: Line Rental Saver Charged Twice