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Limited Upgrade Options

DafOwen
Grafter
Posts: 30
Thanks: 10
Fixes: 2
Registered: ‎09-12-2016

Limited Upgrade Options

Have just a few months left on my broadband contract so was having a look at the Upgrade options (plus always good to keep an eye out for deals.

 

I'm currently on "Unlimited Fibre Extra" i.e. FTTC

When looking at Fibre upgrade options when logged in - I am only seeing : Full Fibre 300

What happened to all the other options .... ? i.e, 75, 145, 500, 900 
These show up if I check options available on my street.

I guess 75 wouldn't be an upgrade, but 145 would be.

 

Is this a standard thing - Plusnet only shows 1 upgrade option ?

2 REPLIES 2
bmc
Hero
Posts: 3,404
Thanks: 1,140
Fixes: 51
Registered: ‎28-02-2017

Re: Limited Upgrade Options

@DafOwen 

Give the PlusNet Customer Options Team a phone on 0800 013 2632

 

They'll be able to tell you what's available.

 

Brian

DafOwen
Grafter
Posts: 30
Thanks: 10
Fixes: 2
Registered: ‎09-12-2016

Re: Limited Upgrade Options

Interestingly - they sometimes show, sometimes don't.
Have put an order in to upgrade to Full Fibre 145