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Less than a month into new Fibre Essential - want to upgrade to Unlimited

washboardmac
Grafter
Posts: 64
Thanks: 4
Registered: 26-03-2013

Less than a month into new Fibre Essential - want to upgrade to Unlimited

Hi
As the title states I'm considering changing from Essentials to Unlimited as I've found that in this first month I've neared the 40GB ceiling.
I've already raised a ticket but though I'd ask here as well as maybe I'll get a quicker answer  Wink
Specifically I want to know if the half-price offer is carried over.  I know that the FAQ regarding the new fibre products says "no" but that seems to talk about moving from an older product.
As I've not been with PlusNet for even a month I'm not sure what the situation is.
Cheers
Andy
3 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 13,263
Thanks: 199
Fixes: 62
Registered: 27-04-2007

Re: Less than a month into new Fibre Essential - want to upgrade to Unlimited

Hi there,
I'm happy to help you with this, check your messages I'll send you a PM shortly.

Adam
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
njay
Grafter
Posts: 184
Registered: 05-04-2013

Re: Less than a month into new Fibre Essential - want to upgrade to Unlimited

I have found I've used more in 10days than I normally use all month when on ADSL2. Must be all those speedtest.net runs I have done as they are chunky downloads lol
washboardmac
Grafter
Posts: 64
Thanks: 4
Registered: 26-03-2013

Re: Less than a month into new Fibre Essential - want to upgrade to Unlimited

Adam
Message received.
Cheers
Andy