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Left plusnet

martine24
Newbie
Posts: 1
Registered: ‎14-06-2019

Left plusnet

I have recently left plusnet and need a final bill as my new supplier will pay it off, how long will I have to wait?

2 REPLIES 2
Townman
Superuser
Superuser
Posts: 22,923
Thanks: 9,542
Fixes: 159
Registered: ‎22-08-2007

Re: Left plusnet

The final bill is usually generated around 21 days after the end of service so as to allow for call charges (if any) to be processed.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,896
Thanks: 1,506
Fixes: 480
Registered: ‎01-01-2012

Re: Left plusnet

Thanks for getting in touch @martine24

As @Townman has advised above your final bill should be generated within 21 days of your account closing

Let us know if there's anything else we can help with

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team