Left PlusNet but still being billed

[#1]

Hi,

I left Plusnet on Sep 14th, but I am still receiving bills. The last one is from today, charging me for "line only" for the next 30 days. But obviously my phone line is active with the other provider so there must be an issue there?

Thanks

[#2]

Hi @stesti

I am sorry to hear about this. I have raised your ticket here for the relevant department to investigate and correct this error.

If you have any further questions please do not hesitate to get back in touch.

Kind regards, -