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Leaving plusnet

andrewstubbs
Newbie
Posts: 1
Registered: ‎01-10-2018

Leaving plusnet

‎01-10-2018 10:03 PM

I left Plusnet on the 31st of August but continued to be charged for September. I have called three times and three times I have been told I'd get this money back. I have raised 'tickets' on my account and no one has ever answered one. My contract ended on the 25th August and notice was given two weeks prior (by Sky) so this is not the issue.

 

How do I get this sorted out?

Any help much appreciated.

thanks

Andrew

 

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Mads
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,873
Fixes: 79
Registered: ‎06-08-2018

Re: Leaving plusnet

‎02-10-2018 4:45 PM

Hi @andrewstubbs,

 

I'm sincerely sorry to hear this has happened and as such have looked through the account and have created this ticket for you to look over here.

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