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Leaving contract early

ssss64
Newbie
Posts: 1
Registered: 16-09-2017

Leaving contract early

I noticed that there are many deals out there which will save me money even paying my early tremination fee . I called retentions they would not let me cancel my contract and pay the termination and start a new contract i would be saving at least £20 a month . I was fairly annoyed with plusnet anyway having been left without Broadban for 6 weeks over the xmas period .

So now i am having to leave plusnet get a better deal elsewhere and incidently getting a voucher which is save value as my termination fee all because of the infexibility of plusnet

1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 8,941
Thanks: 2,809
Fixes: 441
Registered: 21-04-2017

Re: Leaving contract early

Hi there and I'm really sorry for the delayed response

From looking at your account I believe you've called us again and we've offered you a new deal?

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team