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Leaving Plusnet in a few weeks...what do i do with the equipment?

stef1989
Grafter
Posts: 38
Registered: ‎10-09-2014

Leaving Plusnet in a few weeks...what do i do with the equipment?

I gave my notice to leave Plusnet in a few weeks as i can get Virgin in my new area. I've paid the cancellation fee etc but nothing was mentioned about the modem or the YouView box.

Do i just bin them when my services are cut off or do i sent them back?

1 REPLY 1
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,896
Thanks: 1,506
Fixes: 480
Registered: ‎01-01-2012

Re: Leaving Plusnet in a few weeks...what do i do with the equipment?

Sorry to hear you're leaving us.

As you're no longer in contract you don't need to return the box.

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team