Leaving Plusnet -how does it affect Youview?
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- Re: Leaving Plusnet -how does it affect Youview?
18-05-2017 10:30 AM
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I have the full Youview package (except the sport), if I leave Plusnet can I take out a separate subscription for Youview via Plusnet or do I have to find another provider?
My bill is going up by £1.50 pm, but it's not solely that when you consider I can save £200+ by switching provider.
It will be a sad day but I have to look after my own best interests.
Fixed! Go to the fix.
18-05-2017 11:24 AM
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Your option would be BT or TT they both have YV as additons.
Re: Leaving Plusnet -how does it affect Youview?
18-05-2017 12:03 PM
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Re: Leaving Plusnet -how does it affect Youview?
18-05-2017 8:07 PM
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If you leave Plusnet, the YouView box will still be a YouView box. It will continue to do all the things that YouView boxes do, except that you will lose any services that are specific to Plusnet.
My BT YouView box still allows me to record, and I can still use the catch-up services.
Re: Leaving Plusnet -how does it affect Youview?
19-05-2017 9:53 AM
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Re: Leaving Plusnet -how does it affect Youview?
23-05-2017 1:57 PM
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Sorry to hear you're thinking of leaving us.
Just to confirm from a staff response, if you leave us you'll lose your Plusnet YouView service too. But, as already mentioned, I believe other providers provide a similar service.
If you haven't already, I'd recommend getting in touch with our Customer Options Team on 0800 013 2632 (Selecting Option 1 then Option 2) and I'm sure we'll be able to provide you with the best deal we possibly can.
At the time of writing this, there is no wait time to get through to them and they are here until 8pm.
If there's absolutely anything I can do for you to help keep you as a customer, please let me know.
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- Re: Leaving Plusnet -how does it affect Youview?