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Leaving Plusnet fixed contract

denwyn
Rising Star
Posts: 68
Thanks: 10
Registered: ‎21-11-2012

Leaving Plusnet fixed contract

We have been with PlusNet for what seems like ever, at moment we are on a fixed fibre and phone contract which ends in March 2020. been offered a very good deal with Vodaphone, at special rate as we have a couple of mobile contracts with them, can you leave PlusNet with a fixed price contract, if so how much do they charge. Oh and before anyone suggests switching out mobiles to PlusNet, that is a BIG NO WAY, tried PlusNet mobile years ago, ABSOLUTE NIGHTMARE

Any help or advice appreciated

2 REPLIES 2
dvorak
Moderator
Moderator
Posts: 25,247
Thanks: 4,634
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Registered: ‎11-01-2008

Re: Leaving Plusnet fixed contract


Moderators Note


This topic has been moved from Fibre to My Account / Billing 

Customer / Moderator
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If it fixed it click 'This fixed my problem'
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 15,201
Thanks: 467
Fixes: 128
Registered: ‎27-04-2007

Re: Leaving Plusnet fixed contract

Hi there, 

 

I'm sorry to see that you're looking to leave us. I've added a query to your account with the current cost to close your account here: https://www.plus.net/wizard/?p=view_question&id=195095697

 

 

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team