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Latest bill not quite right
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Latest bill not quite right
09-05-2015 8:57 PM
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Actually it appears that I have been undercharged.
Call diversion was finally activated during the week so expected a bill of around 20p pro-rata till 8/5 then and extra £2.01 in advance. Neither is showing but Call Divert is still displaying 'Awaiting activation'.
I don't mind not being charged but it fairness I'd soon be complaining if I was overcharged so perhaps someone could look into this.
Thanks.
Call diversion was finally activated during the week so expected a bill of around 20p pro-rata till 8/5 then and extra £2.01 in advance. Neither is showing but Call Divert is still displaying 'Awaiting activation'.
I don't mind not being charged but it fairness I'd soon be complaining if I was overcharged so perhaps someone could look into this.
Thanks.
Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still
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Re: Latest bill not quite right
11-05-2015 9:42 AM
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Hi, thanks for getting in touch. They appear to be showing as billable components now. I would advise seeing what your bill is next month. I will see if I can get the component removed from pending activation.
Thanks for letting us no
Thanks for letting us no
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Re: Latest bill not quite right
11-05-2015 10:20 AM
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Thanks, jo
Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still
Message 3 of 3
(347 Views)
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- Latest bill not quite right