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Latest bill not quite right

Moderator
Moderator
Posts: 18,589
Thanks: 2,888
Fixes: 238
Registered: ‎06-04-2007

Latest bill not quite right

Actually it appears that I have been undercharged.
Call diversion was finally activated during the week so expected a bill of around 20p pro-rata till 8/5 then and extra £2.01 in advance. Neither is showing but Call Divert is still displaying 'Awaiting activation'.
I don't mind not being charged Wink but it fairness I'd soon be complaining if I was overcharged so perhaps someone could look into this.
Thanks.

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

2 REPLIES
joclark
Grafter
Posts: 140
Registered: ‎09-03-2015

Re: Latest bill not quite right

Hi, thanks for getting in touch. They appear to be showing as billable components now. I would advise seeing what your bill is next month. I will see if I can get the component removed from pending activation.
Thanks for letting us no Smiley 
Moderator
Moderator
Posts: 18,589
Thanks: 2,888
Fixes: 238
Registered: ‎06-04-2007

Re: Latest bill not quite right

Thanks, jo

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still