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Latest Bill

Hamiltoncolin0
Grafter
Posts: 42
Registered: ‎30-03-2020

Latest Bill

Today was the first bill received following my line rental Saver expiry and following the latest price increases.

On my account the breakdown is shown and the sum amounts to £26.77

However the bill has added as extra £0.03. From the next bill will it revert it £26.77. Or will it continue to be £26.80

I know the difference isn't much but it'll all add up!

Thank you
8 REPLIES 8
dvorak
Moderator
Moderator
Posts: 29,454
Thanks: 6,615
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Registered: ‎11-01-2008

Re: Latest Bill


Moderators Note


This topic has been moved from ADSL Broadband to My Account/ Billing 

Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
RealAleMadrid
Aspiring Hero
Posts: 2,690
Thanks: 1,370
Fixes: 59
Registered: ‎07-07-2009

Re: Latest Bill

@Hamiltoncolin0  Is 3p a month really going to break the bank, I think not.😀

Hamiltoncolin0
Grafter
Posts: 42
Registered: ‎30-03-2020

Re: Latest Bill

It all adds up
RealAleMadrid
Aspiring Hero
Posts: 2,690
Thanks: 1,370
Fixes: 59
Registered: ‎07-07-2009

Re: Latest Bill

@Hamiltoncolin0 It does but not by much!!!!!!!

Hamiltoncolin0
Grafter
Posts: 42
Registered: ‎30-03-2020

Re: Latest Bill

Over time and if to many customers it's a lot more money than they should be, I'll see what next bill comes out as
adam945
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 2,319
Fixes: 113
Registered: ‎01-12-2020

Re: Latest Bill

Hi there, thanks a lot or getting in touch. Our billing page is down at the moment so I've not been able to take a good look into this, though if your bill was only produced yesterday, the extra 3p is likely a pro rata charge due to the recent price increase. 

 

You'll have paid a little more for your services between 31/03/2022 - 02/04/2022 which will have been added onto the next bill. 

 Adam
 Plusnet Help Team - Leeds
Hamiltoncolin0
Grafter
Posts: 42
Registered: ‎30-03-2020

Re: Latest Bill

Hello,

That's great, I'll see what next month's comes out like but hopefully it'll be sorted.

Did you happen to see my post about offer's and upgrades too?

Thank you
adam945
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 2,319
Fixes: 113
Registered: ‎01-12-2020

Re: Latest Bill

Just responded Smiley 

 Adam
 Plusnet Help Team - Leeds