Late payment

[#1]

My bill is due to be paid on July 5th but I'm struggling financially at the moment. Would I be able to pay it on July 12th instead? If so, will I need to call customer services to tell them it'll be late? Thank you in advance.

[#2]

Thanks for your post @Infiniteeight66 and welcome to our Community Forums.

I'm sorry to see you're having issues with your bills. I believe you've since spoken to us on Saturday about this.

Let us know if there are further problems or anything else you'd need help with.

[#3]

Thank you Gandalf. I was just worried in case my internet got cut off if I paid late, but from what I can gather that won't happen unless I don't pay for 14 days.

[#4 · Accepted solution]

Thanks for getting back to me @Infiniteeight66 

No problem and that's correct