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Late payment

FIXED
Infiniteeight66
Interested
Posts: 2
Thanks: 1
Registered: ‎03-07-2021

Late payment

My bill is due to be paid on July 5th but I'm struggling financially at the moment. Would I be able to pay it on July 12th instead? If so, will I need to call customer services to tell them it'll be late? Thank you in advance.
3 REPLIES 3
Gandalf
Plusnet Help Team
Plusnet Help Team
Posts: 25,198
Thanks: 9,158
Fixes: 1,474
Registered: ‎21-04-2017

Re: Late payment

Thanks for your post @Infiniteeight66 and welcome to our Community Forums.

I'm sorry to see you're having issues with your bills. I believe you've since spoken to us on Saturday about this.

Let us know if there are further problems or anything else you'd need help with.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
Infiniteeight66
Interested
Posts: 2
Thanks: 1
Registered: ‎03-07-2021

Re: Late payment

Thank you Gandalf. I was just worried in case my internet got cut off if I paid late, but from what I can gather that won't happen unless I don't pay for 14 days.
Gandalf
Plusnet Help Team
Plusnet Help Team
Posts: 25,198
Thanks: 9,158
Fixes: 1,474
Registered: ‎21-04-2017

Re: Late payment

Fix

Thanks for getting back to me @Infiniteeight66 

No problem and that's correct

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team