Late payment paid
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Late payment paid
24-12-2017 5:17 PM - edited 24-12-2017 8:46 PM
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Re: Late payment paid
24-12-2017 8:21 PM - edited 24-12-2017 8:24 PM
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Sounds strange that PN would just cut you off like that for just one late payment, If you contacted them at all explained that it may be late this month they could have extended the time to pay a little especially over the Xmas period.
As for getting reconnected i have no idea I have never been cut off so no clue what the procedure is, at a guess I would think maybe they would have to re-order again if so it could be days depending on how long it takes for the order to go through and Openreach availability.
Re: Late payment paid
24-12-2017 8:44 PM
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Re: Late payment paid
24-12-2017 10:09 PM
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Try rebooting your modem sometime that works otherwise sorry I cant help
Part of life living
Re: Late payment paid
24-12-2017 10:56 PM
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@amihutchison94 If your internet remains off I suggest giving support a call in the morning. They should be available 09:00 to 19:00 on Christmas day.
Re: Late payment paid
24-12-2017 11:16 PM
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Re: Late payment paid
26-12-2017 1:25 PM
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