Last month of contract but charged too much!

[#1]

My 18 month broadband contract doesn't end until 8th June 2021 but I have today been charged £33.72 as opposed to the normal monthly amount of £21.98.

Can someone sort this out please? Was thinking of moving suppliers - let's see if you can persuade me to stay with a decent level of customer service.

[#2 · Accepted solution]

Hi @joepsion,

I'm sorry to hear about this. I've taken a look into the account and raised a support ticket in response, which can be viewed here.

[#3]

OK, thanks