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Large increase in broadband useage

rammie1976
Grafter
Posts: 571
Registered: ‎02-09-2007

Large increase in broadband useage

Hi, I'm on BBYW2 and last month went over my 15gb useage allowance.
I took a look at my previous months useage and it seems to be increasing quite drastically for no reason I can think of
Billing Period    Paid-for usage    Free usage        Total usage
06 Aug - 06 Sep  15.44GB              68.08MB                15.5GB
06 Jul - 06 Aug      12.14GB            70.96MB              12.21GB
06 Jun - 06 Jul      8.86GB              22.7MB                    8.88GB
It would have been slightly higher last month but I got a speed cut for the last day of the billing period.
When I look at the useage 'internet activities' it's mainly 'web browsing' - 80ish %
I can think of no great change in my web browsing activities from June until now, so is there an obvious reason for this increase? My connection is secure & I run Avast (free) anti-virus which is uptodate & was recently updated to v5.0.594 - all MS software is also uptodate
Any help or advice gratefully received.
6 REPLIES 6
jelv
Seasoned Hero
Posts: 26,785
Thanks: 971
Fixes: 10
Registered: ‎10-04-2007

Re: Large increase in broadband useage

If you are using Windows install NetWorX on all your PCs and you can monitor your usage.
Do you have a wireless network enabled, if so is it properly secured?
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)
rammie1976
Grafter
Posts: 571
Registered: ‎02-09-2007

Re: Large increase in broadband useage

Thanks jelv I've just installed Networx.
My wireless connection is a secure one, but as I'm in a rural area I'd be able to spot anyone trying to nick my bandwidth! Wink
jelv
Seasoned Hero
Posts: 26,785
Thanks: 971
Fixes: 10
Registered: ‎10-04-2007

Re: Large increase in broadband useage

Quote from: rammie1976
but as I'm in a rural area I'd be able to spot anyone trying to nick my bandwidth! Wink

Grin Grin Grin
Fair enough!
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)
BenTrimble
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 2,106
Registered: ‎06-02-2008

Re: Large increase in broadband useage

We can provide an hourly breakdown of a day's usage so perhaps keep a log of your internet activities for a day and we can cross reference our logs and NetWorX.
rammie1976
Grafter
Posts: 571
Registered: ‎02-09-2007

Re: Large increase in broadband useage

Thanks, first I'll see what sort of figures Networx throws up and compare them with Plusnet's 'VMU'.  Smiley
jojopillo
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 9,786
Registered: ‎16-06-2010

Re: Large increase in broadband useage

HI rammie1976,
Just remember when doing your comparisons that the VMBU can take 2 hours to update.
Jojo Smiley