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LRS and billing issue

FIXED
nameloc2080
Dabbler
Posts: 10
Thanks: 1
Registered: ‎24-10-2013

LRS and billing issue

I'm currently experiencing the (seemingly popular) billing issue on my account which is now stopping me renewing my line rental saver as I get a message that I have to wait for the next bill to be generated. Could I have some official feedback on both issues please? Thanks
1 REPLY 1
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 15,963
Thanks: 629
Fixes: 176
Registered: ‎27-04-2007

Re: LRS and billing issue

Fix

Hi there, 

 

I'm sorry to see you're also affected. We're still working to get the issue resolved. We'll be in touch when it has been to arrange payment and get the matter fully finalised with you as soon as that's been fixed.

 

In case you were wondering we won't be looking to arrange billing for any more than 3 months as I noticed we're getting close to when would be the next invoice date. 

 

 

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team