LLU PSTN cease on my account that should not be there
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09-10-2016 1:16 PM
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Came on to my account to my account today to see
"A LLU PSTN cease has been placed on this account. This is due to complete on 11/10/2016 23:59:59."
Very confused as my contract with Plusnet runs till mid december 2016.
Fixed! Go to the fix.
09-10-2016 1:30 PM
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Hello there,
Sorry about the confusion caused by this message. This was generated automatically as a result of us moving your service to our new network. The process involves the service to be ceased and reprovided on the same day.
I hope this helps clarify things for you.
If this post resolved your issue, please click the 'This fixed my problem' button
Re: LLU PSTN cease on my account that should not be there
09-10-2016 5:29 PM
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will being on the new network provide a better broadband performance?
Re: LLU PSTN cease on my account that should not be there
09-10-2016 6:45 PM
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Yep, it should do.
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