LIne rental saver renewal and discount

[#1]

Hello,

I Recently renewed my contract and upgraded to fiber, agreed price of £26.00. The bill has came through this month and it looks like we've been charged full price with no sign of the agreed discount, can anyone help?

Thanks

[#2 · Accepted solution]

Hi Braez,

Thanks for getting in touch to make us aware of your missing discount.

I've raised a ticket for you regarding your billing issues here.

Please let me know if there's anything else you need.

Best wishes

Dave