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Keeping Email address when changing from business to residential

5tGeorge
Newbie
Posts: 1
Registered: ‎18-08-2023

Keeping Email address when changing from business to residential

I have been advised by Plusnet to change from business to residential account. Currently I have a x@xxx.plus.com address which hundreds of people know and use. If I change to a residential fibre account will my address have to change and will I lose my emails?

thanks. 

1 REPLY 1
willcutforth
Plusnet Help Team
Plusnet Help Team
Posts: 1,574
Thanks: 598
Fixes: 99
Registered: ‎27-11-2020

Re: Keeping Email address when changing from business to residential

Have they told you, you can keep the same username and account? If so, nothing will change.

If this post resolved your issue please click the 'This fixed my problem' button
 Will Cutforth
 Plusnet Help Team