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Keep getting modems delivered

stef1989
Grafter
Posts: 38
Registered: ‎10-09-2014

Keep getting modems delivered

Hi,
As i moved house i was given a new router for ADSL. After all the postcodes were registered it showed i could get Fibre (currently waiting on the engineer to come out in a few weeks). Got sent a new modem which was the same as the ADSL and now another 1 has arrived today.
Do use want these back or can i just get rid of them?
1 REPLY 1
HarryB
Plusnet Help Team
Plusnet Help Team
Posts: 5,199
Thanks: 1,466
Fixes: 256
Registered: ‎25-03-2015

Re: Keep getting modems delivered

Sorry about that, not entirely sure why a second FTTC router was sent out. I've arranged for a returns bag to be sent out for you to send one back  Smiley
If this post resolved your issue please click the 'This fixed my problem' button
 Harry Beesley
 Plusnet