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Keep getting modems delivered

stef1989
Grafter
Posts: 38
Registered: ‎10-09-2014

Keep getting modems delivered

Hi,
As i moved house i was given a new router for ADSL. After all the postcodes were registered it showed i could get Fibre (currently waiting on the engineer to come out in a few weeks). Got sent a new modem which was the same as the ADSL and now another 1 has arrived today.
Do use want these back or can i just get rid of them?
1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 4,531
Thanks: 1,035
Fixes: 205
Registered: ‎25-03-2015

Re: Keep getting modems delivered

Sorry about that, not entirely sure why a second FTTC router was sent out. I've arranged for a returns bag to be sent out for you to send one back  Smiley
If this post resolved your issue please click the 'This fixed my problem' button
 Harry Beesley
 Plusnet Help Team