Keep getting error 'http://failed.billing.plus.net/apps/payment/failed'
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Keep getting error 'http://failed.billing.plus.net/apps/payment/failed'
04-09-2019 5:41 PM
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Hello, since this morning i have been getting an error which reads 'http://failed.billing.plus.net/apps/payment/failed' on only SOME sites and i'm unsure of how to fix this? I've tried to resolve it myself without any luck so i was wondering if anyone else may be able to help with the problem.
Re: Keep getting error 'http://failed.billing.plus.net/apps/payment/failed'
05-09-2019 11:11 AM
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Thanks for getting in touch @scottcockle
I'm sorry to hear that you've been having issues browsing.
I'm struggling to find your account through the usual means.
Can you drop me a PM with your account username so I can chase this up for you?
Re: Keep getting error 'http://failed.billing.plus.net/apps/payment/failed'
06-09-2019 12:58 PM
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I've sent you a PM I hope this can be fixed soon
Re: Keep getting error 'http://failed.billing.plus.net/apps/payment/failed'
06-09-2019 4:25 PM
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Hello @scottcockle thank you for sending us across your account username.
I have made some adjustments on your account, everything should be now working for you smoothly
Please let us know if you are experiencing any further issues.
Kind regards.`
Re: Keep getting error 'http://failed.billing.plus.net/apps/payment/failed'
06-09-2019 4:28 PM
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I just checked everything is working now, thanks for your help
Re: Keep getting error 'http://failed.billing.plus.net/apps/payment/failed'
06-09-2019 5:05 PM
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Hello @scottcockle no problem, I am pleased I was able to help
Do get back in touch with us if you need any further assistance.
Hope you have a lovely day,
- Wakas
Re: Keep getting error 'http://failed.billing.plus.net/apps/payment/failed'
07-09-2019 3:38 PM - edited 07-09-2019 3:44 PM
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Hello @Dumbledore, it appears that the error has started to happen again today after working fine yesterday?
Really confused as to why this is happening and it is getting quite frustrating.
Re: Keep getting error 'http://failed.billing.plus.net/apps/payment/failed'
08-09-2019 10:32 AM
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@scottcockle I believe while in failed billing mode the restriction kicks in every 4 days until the balance is cleared .
Re: Keep getting error 'http://failed.billing.plus.net/apps/payment/failed'
09-09-2019 8:13 AM
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Hi @scottcockle, apologies restrictions were applied to the account again.
These have now been lifted and you should be able to use the service as normal
Let us know if you need anything else
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