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Justify Your Cost Increases Plusnet

monabri
Grafter
Posts: 25
Thanks: 5
Registered: 04-07-2015

Justify Your Cost Increases Plusnet

How can you increase ANY prices by more than say 1% to 2%  ?
dick:red All caps title edited as per forum rule.
3 REPLIES
monabri
Grafter
Posts: 25
Thanks: 5
Registered: 04-07-2015

Re: Justify Your Cost Increases Plusnet

You changed that quick enough ! Wonder how long to answer the question ? Please do not reply "we are raising your annual landline costs by 19% to pay for more support staff/better training of staff/ better technical support (broadband related) as I fail to see how this relates to landline cost increases - if you need to provide better broadband tech support then the cost should not be hiked onto the landline charge - I need no help to use a telephone - it's old technology now you know!
Moderator
Moderator
Posts: 18,686
Thanks: 1,944
Fixes: 247
Registered: 11-01-2008

Re: Justify Your Cost Increases Plusnet

Moderators are not staff but customers, like yourself. So correcting something against the rules which you agreed to has no bearing on the speed to which you question may or may not be answered.

Customer / Moderator / If it helped click the thumb / If it fixed it click 'This fixed my problem'

Moderator
Moderator
Posts: 18,686
Thanks: 1,944
Fixes: 247
Registered: 11-01-2008

Re: Justify Your Cost Increases Plusnet

mod:note
In fact as you've already got another topic running along the same lines here I've locked this one.

Customer / Moderator / If it helped click the thumb / If it fixed it click 'This fixed my problem'