Just wanted to check I haven't changed package
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- Just wanted to check I haven't changed package
13-06-2018 10:18 PM
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I was looking at your packages for my parents, considering a possible change of phone line and/or fibre in the future and while looking we hit the 'change' key instead of 'back' to keep package and it showed as 'new package' in the sidebar.
I've logged in again and it seems that all is as it was and no new order exists, but I just wanted to make sure we haven't actually ordered or changed anything? Because we really DON'T want to change anything at the moment. Apologies in advance for having that rather 'senior' moment.
Fixed! Go to the fix.
Re: Just wanted to check I haven't changed package
14-06-2018 11:01 AM
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Hi there,
I completely understand you wanting this checked over
Could you PM the account username of the account and I will be more than happy to look into this for you.
Thanks.
Re: Just wanted to check I haven't changed package
14-06-2018 11:43 AM
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Thanks for getting back to me so quickly. I've just sent you a PM.
14-06-2018 2:23 PM
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Re: Just wanted to check I haven't changed package
14-06-2018 2:44 PM
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Many thanks!
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