Up and running yesterday. Question is, do Plusnet send a written confirmation of my order? In "my account" there's no breakdown of what I ordered or future payments now my direct debit has been set up. I paid line rental in advance and that has been taken.
What's your experience? Do I ring up and ask?
Re: Just joined
Thanks for getting in touch.
After you've signed up you'll get an e-mail confirming what products you've taken on, the price and contract plus your minimum guaranteed speed.
You can also view a copy of this online by going here.
Let us know if you have any further questions.