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Itemised billing archives?

foreverskint
Newbie
Posts: 1
Registered: ‎12-10-2017

Itemised billing archives?

Itemised phone call records for my account currently go back to Nov 2016.  Is there an archive facility to go back further?

Moderator's note by Mike (Mav): All caps title edited as per Forum rules.

1 REPLY 1
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,563
Thanks: 10,265
Fixes: 1,599
Registered: ‎21-04-2017

Re: Itemised billing archives?

Hi there,

 

I believe this is possible, but it'll require us to raise a task to an internal team as the data isn't readily available via your account for more than 12 months back.

 

Which months of your itemised phone bill are you after?

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet