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Itemised billing archives?

foreverskint
Newbie
Posts: 1
Registered: ‎12-10-2017

Itemised billing archives?

Itemised phone call records for my account currently go back to Nov 2016.  Is there an archive facility to go back further?

Moderator's note by Mike (Mav): All caps title edited as per Forum rules.

1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 10,126
Thanks: 3,200
Fixes: 508
Registered: ‎21-04-2017

Re: Itemised billing archives?

Hi there,

 

I believe this is possible, but it'll require us to raise a task to an internal team as the data isn't readily available via your account for more than 12 months back.

 

Which months of your itemised phone bill are you after?

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team