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Itemised bill for WiFi calls

ridlydidly
Newbie
Posts: 2
Registered: ‎17-01-2020

Itemised bill for WiFi calls

How can I get this and who should provide this? Mobile network provider or WiFi provider?
Tags (3)
2 REPLIES 2
jab1
Legend
Posts: 17,095
Thanks: 5,482
Fixes: 255
Registered: ‎24-02-2012

Re: Itemised bill for WiFi calls

Your mobile provider - calls go through their network, wi-fi merely enables you to make the calls without using 3/4/5G.

John
ridlydidly
Newbie
Posts: 2
Registered: ‎17-01-2020

Re: Itemised bill for WiFi calls

Turns out the specific issue I’m having is with regard to 0800 (free) calls and O2 say that it is mentioned in the contract that these may not show.

Thanks for your help