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Itemised bill for WiFi calls

Newbie
Posts: 2
Registered: ‎17-01-2020

Itemised bill for WiFi calls

How can I get this and who should provide this? Mobile network provider or WiFi provider?
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2 REPLIES 2
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Hero
Posts: 3,696
Thanks: 1,242
Fixes: 28
Registered: ‎24-02-2012

Re: Itemised bill for WiFi calls

Your mobile provider - calls go through their network, wi-fi merely enables you to make the calls without using 3/4/5G.

John
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Newbie
Posts: 2
Registered: ‎17-01-2020

Re: Itemised bill for WiFi calls

Turns out the specific issue I’m having is with regard to 0800 (free) calls and O2 say that it is mentioned in the contract that these may not show.

Thanks for your help