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It's goodbye from me..... ......

Posts: 8
Thanks: 1
Registered: ‎27-02-2017

It's goodbye from me..... ......

I initially tried to sign up for ADSL (2) but was refused/blocked/not allowed .............................. looked again at the pricing structure & found I was saving very little by going down from BT Infinity to ADSL so...........................

Thought I would go with Fibre Extra which is the PN version of my current suppliers & save some money over what I'm contracted to now

Surprised to find that nearest I could get was only around £1.00 per month less than my current rate (including impending price rise)

I would also lose out on the landline extra's (caller protect for example)


The call center staff I spoke to wouldn't budge on the advertised price structure & in one case resorted to listing all the wonderful customer service rewards they had won

I can't see anything to be gained by moving over to PN  (or Talk Talk ) so I'll just hang around until the next price rise & see what happens then





Community Veteran
Posts: 26,748
Thanks: 962
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Registered: ‎10-04-2007

Re: It's goodbye from me..... ......

If you don't use the phone a lot you could save money by switching your phone to someone like Pulse8 (line rental £13 per month and cheap call rates).

jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
Plusnet Staff
Plusnet Staff
Posts: 2,162
Thanks: 374
Fixes: 117
Registered: ‎22-08-2015

Re: It's goodbye from me..... ......

Hi there @dcdick I'm really sorry to hear you weren't happy with our current deals.

We do change our offers from time to time so I'd advise to keep an eye out on them at and I hope you choose to join us in the future.

From when I joined the Plusnet Help Team in May 2017 my main Community account is @Gandalf.
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 Anoush Mortazavi
 Plusnet Staff